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A person is standing in front of a neutral, textured grey background. They are wearing a short-sleeved black button-up shirt and a dark smartwatch on their left wrist. Their arms are loosely folded in front of their body. The person has short brown hair, wears thin-framed metal glasses, and has a neatly trimmed goatee. Their facial expression appears calm and friendly. No branding or accessibility-relevant features are visible in the image.
People & Culture Employee Stories
Christian Zimmermann | Customer Service Specialist | Sep 29, 2025 5 min

Encourage. Empower. Elevate.

At Riverty, we care about creating an environment where we show up for one another, celebrate our strengths, and grow together. We’ve been fortunate to hear Christian’s story. Christian is an experienced Customer Service Specialist, and his story is one of growth and true teamwork. Over the past ten years, Christian has actively shaped his own career path while supporting his colleagues - both in his day-to-day work and through his involvement with the Workers Council and Representative Body for People with Disabilities.

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A collage of three portraits features different people in various work environments. On the left, a person with long brown hair and glasses sits comfortably on a sofa, working on a laptop. In the center, a person with short black hair and light facial hair sits at a wooden table, wearing a dark green sweater with a "Polo" logo, and smiling slightly. On the right, a person with short brown-gray hair, a full beard, and brown glasses stands with crossed arms in a modern office, wearing a black T-shirt and looking confidently at the camera.
People & Culture Employee Stories
Michaela, Mathias, Pankaj | Senior Product Manager, Product Lead, Software Engineer Jul 22, 2025 6 min

Transforming Payments in Public Transport through Collaboration

One of our most exciting projects in 2024 was driven by a large, cross-functional team, whose collaboration and dedication have been key to its success. Michaela, Mathias, and Pankaj were part of this international team and have shared their insights on this inspiring journey. Scroll down and read more.

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A picture of Timothy. He has short hair and is wearing a dark green outerwear.
People & Culture Employee Stories
Timothy Oluwatobi Alade | International Product Trainee May 14, 2024 5 min

Next Stop, Stockholm: Timothy’s Expansive Career Journey

Are traineeships less rewarding and fulfilling than full-time roles? Timothy begs to differ! From Nigeria to the heart of Europe, Timothy's diverse background and traineeship at Riverty have transformed him into a versatile asset, pivotal in driving Riverty's mission of economic empowerment.

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A picture of Thelma outdoors. She has dark wavy hairs and is wearing sunglasses here.
People & Culture Employee Stories
Thelma Koskinen | Part-Time Customer Handler | Apr 15, 2024 6 min

From Health Sciences to FinTech – Thelma's Unlikely Riverty Journey

When one thinks of jobs in 'FinTech,' experience in finance or technology often comes to mind. However, that's not always the case. Take Thelma, for example. Now in her second year at Riverty, she works part-time as a Customer Handler while pursuing her studies, proving the diverse opportunities available in the FinTech world, beyond traditional expectations.

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Blog Employee Stories
Matthias, Irina | Callcenter Agents in Customer Service Oct 23, 2025

Behind the Voice: Our Colleagues in Customer Service

In Customer Service, everything revolves around people – those who listen, understand, and truly help. Our colleagues on the phones are the face – or rather, the voice – of Riverty for our clients’ consumers. In Baden-Baden, an experienced team ensures every day with empathy, patience, and professionalism that consumers receive exactly the support they need – whether it’s about their inquiries or resolving outstanding payments. Matthias and Irina have been part of this team for many years. In their interviews, they share why they love what they do, what drives them, and how they help people manage their financial challenges every single day.

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