In-house vs. outsourced BNPL: Making the right choice for your B2B business

For many enterprise retailers, Buy Now, Pay Later (BNPL) is an established payment option. But as transaction volumes rise and businesses enter new markets, running BNPL in-house can become more complex. At some point, retailers need to weigh the benefits of retaining control against the cost of managing payments themselves.

Three lessons from Riverty's 100-day customer care transformation

How can businesses turn AI ambitions into measurable business value? At Di BankTech in Stockholm, Timo Reis, Global Operations Excellence Lead at Riverty, shared how the company successfully rolled out a unified, AI-ready customer care platform for two business lines across eight European markets in just 100 days. The transformation delivered faster response times, more efficient operations and around €1 million in annual savings — while establishing a scalable foundation for further automation and AI adoption.

Is your payment service provider holding your business back?

An online shopper reaches the checkout stage with a full cart. They go to pay but their usual method isn’t listed. They hesitate, then open a new tab to check a competitor’s site. They don’t come back. Many merchants judge their payment setup solely on whether it works. Payments go through, refunds are processed. On paper, everything looks fine.

Turn your checkout experience into beauty ecommerce growth

Beauty shoppers reach checkout with excitement, careful research and a basket built around the routines they value. Their purchase intent is already strong. A clear, flexible payment experience builds checkout confidence and carries that momentum through to conversion, higher basket value and repeat revenue. This insight-filled whitepaper offers practical advice for turning your checkout experience into continual beauty ecommerce growth and lasting customer loyalty.

Increase average order value through payment flexibility

Beauty customers arrive at the checkout stage having already decided to make a purchase. The question is whether the payment experience confirms their decision or interrupts it. Download the Riverty whitepaper to see how transparent, flexible payments help beauty merchants increase basket value, reduce cart abandonment and build customer loyalty that lasts.

The post-purchase experience that protects your margin

Returns are a structural feature of fashion ecommerce. What sets profitable brands apart is what happens after the sale. How you handle refunds, reconciliation and customer communication determines whether returns erode your margins or protect them. Download our whitepaper to see what this looks like in practice.