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Successful debt collection
made as fair as never before

Benefit from our smart, human-centric debt collection services – for strong customer relationships.

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Key facts about Debt collection

Annual new transfers

8 million

consumers benefit from our innovative strength

Consumer touchpoints

>90 million

via traditional and digital channels

Customer relationships saved

>3 million

back in balance due to individual debt collection

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Human centric collection processes

We take care of disturbed financial relationships between you and your consumers choosing individualized strategies for a smart and fair collection process. Using intelligent algorithms and an omnichannel communication strategy, we activate your customers on different channels that suits them best. By making it as easy as possible for your customers to pay their debts, we accelerate your repayment.

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We enable users with self-service platforms

We help consumers in financial difficulty to arrange payments and installment plans, that conveniently meet their needs and financial means via our self-service portal or app. Your customer can use all common payment methods and receive real-time payment notifications that give transparency and confidence.

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We offer insights and transparency

With our reporting and client self-service portals, we offer you web-based, digital access to your data. This way, we guarantee transparency regarding your receivables at any time and place. Gain valuable insights into receivables structures, performance developments and the specific processing status of individual debt cases.

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Integration made easy

With one time, simple integration, we offer you protection, transparency, and uncomplicated handling of case data. Our system can be integrated into all common ERP systems such as SAP IS-U, SAP CRM, or SAP PT.

“The 'Digital First' approach and commitment to be human centric is a perfect match for E WIE EINFACH. As an energy brand for the mobile generation with a focus on digitalization and urbanism, we can't imagine a better partner for our debt collection business. The option of being able to pay via the app from anywhere at any time rounds off our digital customer experience and the idea of cooperating as equals.”


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Feel the benefits

Focus on human-centric debt collection with Riverty

Customer Retention

Our individual approach ensures fair and sustainable debt collection and strengthens the customer relationship.

Financial Academy for consumers

We help your consumers regain control over their spending and enable maximum self-determination over their finances. Our Financial Academy provides advice on topics such as resolving debts and personal finance tips.

User Experience optimization

With our A/B and user testing, we are continuously improving our processes and user experience strategies to increase your company's success.

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Get in touch!

We make it as easy as possible for your customers to pay their outstanding receivables. As experts in debt collection services, we help you develop effective solutions to increase your revenue – and retain your customers.

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